1. At Ferret Depot, we seek to satisfy all of our customers. That is why we offer a 100% satisfaction guarantee: If you are not completely satisfied for any reason with merchandise you receive from us, simply return the merchandise in new condition and request exchange or refund.
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2. Returns and claims must be made within 30 days of purchase.
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3. All items must be in it's oringinal package and in resealable condition.
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4. Customer will be responsible for shipping charges to return unless we shipped a damaged or incorrect item. Shipping charges for original delivery are not refundable unless we shipped a damaged or incorrect item.
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5. Please include a note with your name, order number, and reason for returning the item, so that we can process your return more smoothly.
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6. Any orders returned by the shipping carrier due to "refused delivery" or "not at home with several attempts to deliver" will be credited the merchandise amount minus the shipping charges incurred.
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Please return all products to:
Ferret Depot
605 Hawthorne Ct
Galesburg, IL 61401 U.S.A.
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| Note: Most of our orders are packed and shipped the same day. |
